GARBAGE/RECYCLING

FREQUENTLY ASKED QUESTIONS

Who do I contact to find out about garbage and recycling pick up?

Trash collection and recycling is provided to residents by the city through our contractor, Rumpke of Kentucky. You can contact them to set up your service by calling 513-742-2900 or at www.rumpke.com

Collection is on Thursday morning of each week, and receptacles should be put at the street curbside on Wednesday night. Pickup times are after 7 a.m. If your trash is being picked up earlier than that time, contact the City at 859-384-1511. Receptacles should be removed promptly after trash is collected and stored by the property owner.

Where can I take my Recycling?

All residents of the City of Union receive curbside recycling through their city trash services. Residents can request a FREE recycling container through Rumpke. https://www.rumpke.com/for-your-home/recycling.

At this time, no recycling drop off points are in Union. Please visit https://www.boonecountyky.org/departments/solid_waste/everyday_recyclables.php to find the nearest location.

Why wasn't my garbage picked up?

Call Rumpke Customer Service 513-742-2900 to report. Note that some items are not allowed to be collected by Rumpke, and oversized items are not covered in our city contract. To learn more about what items can be collected, or how to arrange for oversized items to be picked up, visit the Rumpke website at www.rumpke.com

What do I do about large trash items or when I have much more garbage than normal?

Rumpke’s service includes collection of six, 32-gallon cans or bags per pick-up (may vary by service region). Cans and bags should not exceed 50 pounds. Please do not place trash at the curb in boxes. All boxes should be broken down and bundled. Rumpke is not responsible for damaged or missing plastic cans or lids.

• Please contact Rumpke at least 48 hours before your regularly scheduled collection to request a large item pick-up for acceptable large items, and/or excessive amounts of trash. Television sets cannot exceed 32 inches for curbside pick-up. Any mattress or upholstered furniture must be completely sealed in disposable plastic for removal. Additional fees may apply.

• Freon containing appliances require special handling procedures prior to pick-up. Please complete a refrigerant recovery statement and contact Rumpke for more details.

• According to Federal law, Rumpke is not permitted to accept batteries, tires, liquids, combustible materials or any items identified as hazardous.

• Bulky materials including drywall, concrete, bricks, dirt or rocks are not acceptable.

• Drums, barrels, yard and household containers are not acceptable trash containers and will be assumed trash if placed at the curb.

• Rumpke is not responsible for damage beyond the curb line.

For questions regarding item pick up, oversize items or accepted items, residents should call Rumpke at 1-800-828-8171 for questions and to arrange service. Any additional service provided by Rumpke beyond normal trash service is at homeowner expense.